At this point, it is important to note that the investigation of claims differs in accordance to the exact insurance of which was bargained for; the claim at which a policy was done for life insurance will not be the same for that of an auto insurance, same with the landlord insurance and that of the builder’s insurance. Thus, when it comes to an insurance claim, they differ in accordance to the policy that was made, the kind of insurance as well as the initial bargaining done by both the insured and the insurance firm itself. Investigating an insurance claim starts from the point at which the kind of insurance made was discovered but here we would be talking basically about that of the auto insurance and how their claims are been investigated before payments are been implemented and avoidance of theft or impersonation.
Steps of Investigation
- For instance, using a scenario of a man who has an accident and he was not at fault in the scene, one of the first things he should probably do is to immediately get to notify his car insurance company within few days of which this is the major step towards an insurance claim. If this step in particular is not done, then; every other step is useless.
- If the fault happens to be from the opposite driver, he ought to also notify his own insurance company of the incident; a representative of that at-fault driver may also contact you to ensure the incident actually happened and proves must be stated.
- Go to the insurance company and pick up an insurance claim form; by filling this is a request to receive financial compensation for the damages you have suffered.
- After the claim has been opened, the insurance company will immediately send a representative to go and make some investigation by eyewitnesses who happens to be there during the period of the incident.
- After that step has been carried, the necessary reports gotten from the above investigation will be documented.
- The insurer hence will proceed to determine as well as analyze certain information in relation to the collision in other to make a good determination of the liability.
Why Does Insurance Company Have to Investigate My Claims?
One major reason this is done is simply that, the insurance company has a financial incentive for pushing back against claims of their own policyholders, the process involved in negotiating with the adjuster most times can mostly become frustrating and difficult. And also insurance companies are motivated by their own profitability, which is why it benefits them to pay out as little as possible to one who makes a claim. Most of the most profitable insurance companies go further at times to deny certain claims mostly when they are illegitimate of there is no enough proof to fund such claim.
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