Posted by Home automation service Wink is facing some connectivity issue that took down its equipment for a whole day. The company announced that it was investigating an issue “controlling devices connected to Wink,” also saying that local control was unaffected. Users have been advised to unplug their hubs or log out of their accounts while they address the issue.
Wink, unfortunately, is not likely to have a great reserve of goodwill left with its customers after the last year. In May 2020, it abruptly announced that users would need to begin subscribing to a $5-per-month plan or their hardware would be shut down just one week later.
Wink said that the COVID-19-tinged economic climate had forced them to make the move, or it would be forced to sell user data. We have reached out to Wink and will update this report if we get any response.
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