Recalling an email on Outlook means retrieving an email you already sent which hasn’t been opened yet. With Outlook, you can indeed recall an email you already sent out. There are some ways to go about recalling an email, similar but also quite peculiar to the office version you’re using. Here are the ways.
For The 2007 Version
First, go to your mail and click on “Sent Items”. Next, you would click on the message you want to recall. While the message is still open, under “Actions”, click on “Other Actions”. Among the list provided, click on “Recall This Message”. Next click on “Delete unread copies of this message”. At this point, if you want to replace the message, you can click on “Delete unread copies and replace with a new message” instead. You would then proceed to compose the replacement email and click on “Send”.
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For More Recent Versions
Navigate the “Sent Items” folder on your Outlook window and double click on the message you want to recall, to open it. Next, navigate to the right side of the tab to find “Actions”, click on it and click on “Recall this Message” next, then click on “Delete unread copies of this message”. However, if you want to replace the message, you can click on “Delete unread copies and replace with a new message” instead. Proceed to compose the replacement email and click on “Send”. Also, remember to tick the box that reads “Tell me if recall succeeds or fails for each recipient”. This feedback is especially necessary when the recipients are many.
Things To Note When Recalling An Email In Microsoft Outlook
- YOU CAN’T USE YOUR WEB BROWSER – To recall an email in Outlook, you must always use the Microsoft Outlook Program to achieve it. No doubt you can still recall an email sent using Outlook Web Access, you would need to use the Program to recall it because the feature isn’t available on the web browser access to Outlook.
- EMAIL HAS TO BE UNOPENED OR MARKED AS UNOPENED – Recalling an email in Outlook is meant to retrieve unopened emails. However, if the email is already opened, you could simply replace it, however, there isn’t much difference from sending a new mail because the recipient would have both the previous and replacement email.
- THE AZURE INFORMATION PROTECTION – Azure Information protection is a cloud-based tool that organizations use to protect their documents and emails. If the recipient of the email has this activated, you would be automatically prevented from recalling the email.
- BOTH PARTIES REQUIRE OFFICE 365 OR A MICROSOFT EXCHANGE EMAIL ACCOUNT – Without a Microsoft Exchange account, you simply won’t see the “Recall This Message” command, and consequently won’t be able to access the feature. The recipient also needs to have a Microsoft Exchange email account.