AI chatbots are programs that mimic human conversations using natural language processing (NLP). AI chatbots are increasingly valuable to organizations for automating business processes such as customer service, sales, and human resources.
Artificial intelligence chats can provide companies with customer service 24 hours a day, 7 days a week, save agents time on complex issues and reduce support costs. Many robots, including Ada, use data to provide customized responses for each customer, creating an automated but personalized customer experience.
List Of Some AI Chatbots
Intercom
Intercom is software that provides live chat, chatbots, etc. Thanks to machine learning and ethical data, Intercom can answer up to 33% of questions and provide a personalized experience.
Watson’s Assistant
Developed by one of the leaders in artificial intelligence, IBM, Watson Assistant is one of the most advanced artificial intelligence chatbots on the market. Watson Assistant, pre-trained with content from your specific industry, can understand your historical conversation or call logs, find the answer in your knowledge base, ask customers for further explanations, direct them to human representatives and even give you honey training recommendations. . their communication skills.
Watson Assistant can run your website, messaging feeds, customer service tools, and mobile application. The chatbot also comes with a visual dialog editor, so you don’t need any coding experience to develop it.
Drift provides conversational marketing and sales software powered by both automation (rule-based) and artificial intelligence (NLP). According to their website, “Drift’s conversational AI is trained on over 6 billion conversations to identify the patterns that engage and convert visitors into the qualified pipeline.” This means the machine learning that the chatbot comes with is already pre-trained and ready to go.
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Mindsay
Lindsay is an easy-to-use, low-code conversational AI platform that lets anyone build a bot. You can quickly and easily improve the quality of customer service and team productivity.
If you use Mindsay, the company has the expertise to work with leading brands in the industry, which allows the company to tailor AI communication to any business needs. With this customized customer automation platform, you can have the chat ready to go quickly (regardless of technical skills).
Bold360
Trusted by clients such as Intuit, Edible Arrangements, and Vodafone, Bold360 has patented its own natural language processing technology to help brands create chatbots that understand your customers’ intentions without having to match keywords and learn how to respond to them. Bold360 Conversational Artificial Intelligence can interpret complex language, remember context during a conversation, and respond to customers with natural responses. Customers can even buy your products through chatbots. You can also give your chatbot its personality and run it on most messaging channels.
Chat Zendesk
Zendesk offers live chat and chats boots as part of its Zendesk Chat service. Powerful automation combined with Answer Bot and Flow Builder technology to create artificial intelligence-based conversation streams allows you to configure the chatbot to answer common customer questions without writing code.
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