What happens when the goods or service purchased from Facebook Marketplace isn’t as described by the seller? This article gives insight on How to report a seller you bought something from on Facebook Marketplace.
Facebook being the most versatile platform has been there to suit one’s needs, the development of Facebook marketplace is an action that tends to support e-commerce.
With this ecommerce platform existing on Facebook, one is surely made to put trust on Facebook.
As a means and medium to reach large crowds, Facebook is seen by many to be the best place to conduct business activities, with great turn-out recorded by individuals and businesses.
Facebook marketplace as an ecommerce platform is only regulated to an extent as it is not a sole proprietor of handling goods, all goods and services offered on Facebook are not checkmated by any regulation hence, what one sees from a purchase is what one gets.
The Facebook Marketplace platform serves as a business-to-business platform connecting individuals and businesses who want to sell goods and services to individuals who need the goods and services.
As the platform is not regulated, the regular trend of “What I ordered Vs What I got” is mostly common. Most buyers of goods and services on the platform see this act as one that is not professional coming from a seller.
The above is just one of the acts performed by sellers, other acts may as well occur due to negligence of some sort coming from the seller.
The only way to regulate the attitudes and behaviors of sellers towards buyers on Facebook Marketplace is by making a report about the seller of the goods and services provided which was not up to one’s satisfaction.
The steps involved in reporting a seller you bought something from on Facebook Marketplace are enumerated in the next section.
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Steps on How to Report a Seller You Bought Something from on Facebook Marketplace
- Launch the Facebook app on your device
- From the top pane (News Feed), locate and tap on the Marketplace icon (The third icon from left to right)
- When opened, tap on the particular listing you want to report from a seller
- Once tapped, tap on the name of the seller, then tap the more button represented by three dots
- When the more menu opens, tap on report seller
- Once tapped, follow the onscreen instructions to input and submit your report
When the above steps are followed one can successfully report a seller one bought something from on Facebook Marketplace.
Thanks for reading.
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